Job Description
Counter Sales Representative
The role requires the successful candidate to provide expeditious and courteous service while maintaining a clean area and a positive outlook. As a counter sales representative you will be selling a vast range of tractor parts to meet customers’ needs. We are looking for individuals who will share our passion for our products.
Key Responsibilities:
- Greet customers and handle customer requests promptly and courteously.
- Maintain merchandise displays in the counter sales area and maintain a clean, neat work area.
- Report any customer complaints to the Sales Manager
- Understand and use the computer system to access information, enter orders, credits, back orders etc., to accurately and efficiently move through the sales transaction.
- Participate in product and procedural training as requested by the Sales Manager
- Balance and be accountable for the daily takings.
- Participate in cross training in other department functions to allow for the opportunity to upskill and provide coverage to other areas.
- Perform all duties in a consistently safe manner and adhere to all company safety policies.
·Perform other duties as assigned.
Experience and Skills required:
- Previous experience in a retail or customer service environment is desirable but not required as training will be provided.
- Attention to detail, positive attitude, team player with excellent communication skills via email, phone conversation and broadcast communications.
- Knowledge and experience of using CRM systems, Excel, Word and Outlook
- Excellent multi-tasking skills/ A flexible approach to work.
- Strong customer service and communication skills/Strong organisational and time management skills
- Strong collaboration and team working skills.
- A flexible approach to work. Knowledge of tractor parts is an advantage
Skills:
Sales Person Customer Skills Retail
Benefits:
Commission, Parking EAP Pension
